TERMS AND CONDITIONS OF SALE

Minimums: An opening order of $300 is required with new accounts. All reorders are $150 minimum.  All orders must be prepaid by credit card, money order or bank check. Returned checks will be charged a $50 administration fee.

Credit Applications: Net 30 is a privilege reserved for regular accounts that have carried our line for a minimum of 1 year.  We must receive a signed credit application before credit will be extended. By accepting Net 30 terms, you agree to pay all costs involved in collecting the account should it become necessary to refer it for collection. Accounts that are inactive for 12 months must reapply for credit.

Payment: All orders must be prepaid by credit card, money order or bank check.Net 30 accounts MUST be backed with a credit card guarantee of payment. The amount due will be charged to your credit card if payment is not received in a timely manner. In the event that the account becomes uncollectable late fees will be assessed. Accounts past 45 days will be referred to collections. All returned checks will be charged $50 and subsequent orders must be prepaid or credit card.

Cancellations: Orders cancelled less than 2 weeks before the scheduled ship date will be charged a 15% restocking fee.

 Shipping: Orders are shipped FOB Redondo Beach California.  We ship USPS priority mail. Expedited shipping may be requested at an additional cost. All shipping charges are billed to the customer.

Damages/Short or Lost Shipment: In the event of damage in transit call our office for instructions on how to handle the claim. KEEP ALL PACKAGING MATERIALS. Any claim for damage during shipping must be made within 5 days of receipt of goods and accompanied by the original package. Notification of short shipments must be made within 5 days of receipt of goods. Notification of lost shipments must be made within 10 days of receipt of invoice.  Defective Goods will be repaired, receive exact replacement or full credit at our option. Any claim for defective goods must be made within 5 days of receipt of goods. Credit memos must be used against new purchases. Refund checks will not be sent for accounts with credit balances.

Returns: Please check merchandise upon receipt. No cash refunds. All returns must have prior authorization. Request for exchanges must be made by phone within 10 days of receipt of goods. Returns must be in original condition, include invoice number and be properly packaged and shipped insured. Worn jewelry or defective jewelry not defective when received cannot be exchanged. Any goods damaged in transit are your responsibility. Returns of any kind must be shipped prepaid to Vertigo Jewelry. Vertigo Jewelry will not accept freight collect shipments, or pay incoming freight on returns.

RETURNS IN PADDED ENVELOPES WILL NOT BE ACCEPTED

RETURNS MUST BE SHIPPED IN A CARDBOARD BOX